Systematic. Independent. Provable.
Owners carry bias through personal relationships and pride. We do not. This is the full method behind the audit.
Build the full picture
We sit with management and map how every function actually runs today, not how the org chart says it runs.
- Structure: who does what, and who actually decides
- People: we meet the team, seat by seat
- Process: how a deal, a listing, a hire and a payment really move
Find where it bleeds
With your income and cost data under NDA, we locate exactly which functions are losing money and how much.
- Income and cost by function, from your own books
- The seats that cost more than they return
- Knock-on effects: where one weak seat drags others down
Model the route to profit
A costed plan with a timeline, showing what to fix first and what it saves.
- What to fix first, and why in that order
- Fix, replace or outsource, weighed on cost and risk
- The saving each fix is expected to deliver
Deliver and prove it
We fix each function by training, running or placing, and the numbers prove whether it worked.
- Train: the person is brought to a real standard and measured
- Run: the function is managed to a service level
- Place: a trained professional fills the seat
Viewings that never become offers, and offers that never close. The most expensive leak in the business.
Train + measureListings stuck waiting on permits, paperwork and portals while the market moves on.
Run it for youDesks that sit empty for months, then a rushed hire who leaves within the year.
Place a personCommissions paid wrong, VAT surprises, and no clear view of the numbers until it is late.
Run it for youChaotic onboarding and exits handled badly, which costs money and invites disputes.
Train + runSpend that generates leads nobody follows up, because nobody measures the follow-up.
Train + measureEverything slows a little, every single day, and nobody owns the fix.
Train, run or placeAgents drift without coaching, and the numbers slide a little more each month.
Train, run or placeDirection wobbles, and every seat below feels it.
Coach, advise or searchTrain. Run. Place.
Every fix stands alone: one course, one seat, one function run for you. Or we manage entire operations.
Train the person
Your existing person, brought to a real standard and measured until the number moves. We never lead with replacement.
Run the function
The Works Consultancy runs the function completely, to a service level, staffed by people trained through The Works Academy.
Place a professional
A trained professional recruited into the seat, with a verifiable record of what they can do.
Fix, replace, or outsource?
Each option has a real cost and a real risk. We weigh them without a stake in the answer.
Train
The cheapest fix. Keeps the people and the client relationships you already paid for.
Takes weeks, and without measurement you cannot tell if it worked.
The person is worth keeping and the gap is skill.
Run
The function runs at a known standard from day one, for a monthly fee instead of a headcount.
Less in-house control, so it needs clear service levels.
The function is necessary but not your edge.
Place
Productive from the first week, with a verifiable record of what they can do.
Still a salary and a seat. The function has to justify the headcount.
The desk is genuinely empty.
Replace
Fresh talent, and a hard reset where the fit was truly wrong.
Recruitment fees, months of ramp-up, lost knowledge, and a wrong hire repeats the cycle.
Nothing else can close the gap. We never lead here.
Tell us what is slowing you down.
Start with a short audit or a straight question. We reply on WhatsApp or email, fast. Pricing is confirmed when you enquire.